Thursday's Schedule 

Maintenance, Leasing, Managers, and Supervisors

7:00am - 7:30am Exhibitor Orientation & Exhibitor Breakfast

7:30am Trade Show Floor Opens - Attendee Breakfast

8:30am - 5:00pm Education Sessions & Breaks w/ Exhibitors

SPEAKERS    

Location: Fiesta Ballroom

8:30am-9:30am Lisa Trosien, The Power of Persuasion: Expanding your Personal Influence

9:30am-10:00am Break with exhibitors 

10:00am-11:45am Natalie Pena, Time Management Workshop   

During this workshop, you will learn key components to support you with minimizing overwhelm and organizing your time. We will discover what holds you back from utilizing your time effectively and efficiently. This is an experiential workshop, so it requires participation from the attendees. During this workshop, you will learn key components to support you with minimizing overwhelm and organizing your time. We will discover what holds you back from utilizing your time effectively and efficiently. This is an experiential workshop, so it requires participation from the attendees. Goals/Objectives: After this workshop you will be able to understand the distinctions of time currency, how to set declarations, intentions, and milestones, and how to create a time schedule to maximize your time.

11:45am-1:00pm Lunch

1:00pm - 1:45pm Garry Sweeney, Hot Issues in Fair Housing

This course will provide a brief review of fair housing issues currently in the spotlight that impact professionals in the rental industry. 

1:45pm - 2:45pm Gene Vance, Photographic Evidence for Court

How to properly take photographic evidence for court

2:45pm - 3:15pm Final Break with exhibitors

3:15pm - 4:30pm Bill Nye, Customer Service: Seeing what your Customers See.

The world of customer service is really all about teamwork and attitude. This session will help the audience to identify their true challenges and overcome the things that are keeping them from delivering outstanding customer service to every customer they serve.

4:30pm-5:00pm Shelley Repp, NM Dream Center (Charity of Choice)

You will learn their mission and the importants of what they do.

Location: Enchantment Ballroom

 

8:30am - 10:00am Laura Kuehn, NCPS, ICPS Crime Prevention/ Crime free programs

Community Awareness – Don’t Be an Ostrich
This course begins with general concepts in Crime Prevention to help you stay safe at home, at work, and at play. We’ll examine common street drugs and how to recognize indicators of narcotics sales. And wrap up with an overview of gangs and how all of these seemingly unrelated things are interwoven.

10:00am - 10:30am Break with Exhibitors 

10:30am - 11:45am Joe Henry, Professional Compliance Solutions LLC.

Leadership and Personalities in the work place (communication/listening) 

Can you hear me now? Communication is a key component in any business setting. Many times, you have to listen to communicate. Join Joseph Henry with Professional Compliance Solutions as we bark upon the Communication and listening aspect of Leadership.

11:45am-1:00pm Lunch

1:00pm - 2:45pm Joe Henry, Professional Compliance Solutions LLC. 

Violence Against Women Act (what is required, understanding the importance)

is a landmark piece of legislation that sought to improve criminal justice and community-based responses to domestic violence, dating violence, sexual assault and stalking in the United States. Join Joseph Henry with Professional Compliance Solutions as we did into how to understand and comply with the law.

2:45pm - 3:15pm Final Break with exhibitors

3:15pm - 3:30pm Shelley Repp, New Mexico Dream Center (Charity of Choice)

 You will learn their mission and the importants of what they do.

3:30pm - 5:00pm Amanda Aragon, MFA

To cover recent updates to AFHMP's MORs and REAC Scheduling etc. 

Maintenance Track 

Location: Sendero/Wedding Chapel

8:30am-10:30am Brian Goldojarb, HD Supply Facilities Maintenance

Kitchen Appliance Repair: **(ALL Hands-On)**

This 3-hour class is an introduction and overview of the appliances found in a typical residential kitchen: refrigerator, range (gas or electric), dishwasher, and garbage disposal. The course will review the mechanical and electrical components, operations, cycles, functions, and general troubleshooting of each of the listed appliances. Typical design and installation principles, and a review of how to read wiring diagrams will be a focus of this class.

Topics covered in this class will include: Electrical safety and Lock-out / Tag-out, Push-in type Range / Oven appliance (gas or electric), The built-in Dishwasher – plumbing and installation, Sink installed garbage disposer – plumbing and replacement, Operating cycles – all appliances, Common repairs – all appliances, Reading a typical wiring diagram, Preventative maintenance – all appliances, Troubleshooting – tools / process / techniques

10:30am- 11:00am Break with Exhibitors

11:00am-11:45am Continued: Kitchen Appliance Repair Continued

11:45am-1:00pm Lunch

1:00pm - 2:45pm Brian Goldojarb, HD Supply Facilities Maintenance

Refrigerator Repair : **(ALL Hands-On)**

This 3-hour class is an introduction and overview of the operation, maintenance and repair of a typical residential grade refrigerator. The course is designed to present and clarify operation fundamentals of the AC-Refrigeration cycle, and typical equipment- parts layout and design. It will identify major serviceable components and maintenance procedures used to set-up, operate, troubleshoot, and repair a typical residential grade refrigerator.


Topics covered in this class will include: Safety when making repairs, Introduction to the “refrigeration cycle”, 4 major components of a refrigerator, Appliance wire diagram and how to read it, Defrost system and components,
Trouble-shooting common work order issues and complaints, Common repairs, Testing electrical components with a Multi-Meter, Preventative maintenance

2:45pm - 3:15pm Final Break with Exhibitors

3:15pm - 5:00pm  Refrigerator Repair Continued

Boutique Room - 1st Floor next to Starbucks 

8:30am-9:30am Mike Clow, Chairman of NAA

The importance of the NAA PAC 

9:30am-10:00am Break with exhibitors

10:00am-10:45am Lisa Trosien, Mindful Management

11:00am-11:45pm Lisa Trosien, Like you, Like Me

11:45am-1:00pm Lunch

1:00pm-2:45pm Bill Nye, Conflict Isn't Crazy

We all deal with conflict on a daily basis.  It is part of life.  During this session you will learn real tools to find a resolution to any conflict.  You will be a better leader, employee, parent, and friend after attending this session.

2:45pm-3:15pm Final break with exhibitors 

3:15pm-5:00pm Joe Henry, Situational Leadership

Not everyone is on the same intellectual, maturity, compliance, or motivational level. Different people are motivated by different things, and this must be taken into account if one is to be a great leader.

5:00pm Cocktail Reception

6:30pm Banquet - Pavilion Ballroom

       Bobby Griffith, CFO of JL Gray, SWAHG President & AANM President

       Dinner, Dance, and Charity Raffle

Proceeds go to:

New Mexico Veterans Integration Center 

New Mexico Dream Center

Karaoke / DJ Contest & hype 60's costume contest 

 

Maintenance Track

Brian Curry
Brian Curry
CAMT Director of Maintenance & Construction JL Gray Company Inc
Coordinator
Jeff Thomas
Jeff Thomas
CAS Field Account Manager HD Supply Facilities Maintenance (505)463-4912

Manager Tracks - Conventional & Affordable

Vanessa Pino
Vanessa Pino
Regional Property Supervisor (505)260-4800x114
Coordinator - Affordable & Conventional
Debbie Olguin
Debbie Olguin
HCCP, HCM-H, HCM-R, COS Asset Manager JL Gray Company Inc
Affordable
Katrina Soto
Katrina Soto
Programs Manager Apartment Association of New Mexico (505)822-1114
Speaker Liaison & Translators
Lenora Maas
Lenora Maas
Regional Property Supervisor (505)938-1450
Conventional Track

Supervisors / Owners Track

Jeff Curry
Jeff Curry
VP of Development JL Gray Company Inc (575)525-1199
Coordinator
Rose Armijo-Jasler
Rose Armijo-Jasler
Regional Manager N.A.L.S.